Help centre

Frequently asked questions

Answers about workshops, recorded programs, fees and GST, refunds, certificates, membership, referral, internships and your account. 85 questions, kept up to date.

About NanoSchool

What is NanoSchool?

NanoSchool is an online learning platform for science and technology. We run live, mentor-led workshops and self-paced recorded programs in artificial intelligence, biotechnology, nanotechnology and related fields, for students, researchers, faculty and industry professionals.

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Who runs NanoSchool?

NanoSchool is operated by IT Break Com Pvt Ltd, India.

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What's the difference between a workshop and a program?

Workshops are live and taught by a mentor in real time, with Q&A. Programs and short courses are recorded video lessons you watch at your own pace, any time.

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Which subjects do you cover?

Mainly artificial intelligence, biotechnology and nanotechnology, plus related areas such as scientific and technical writing and environment, health & safety. Browse everything by area on the Programs page.

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Who are your courses for?

Undergraduate and postgraduate students, PhD scholars and researchers, faculty members and working professionals. Each workshop page shows the fee for each of these categories.

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Is NanoSchool open to learners outside India?

Yes. International learners see prices in US dollars and can pay by international card or bank transfer in their own currency (see "Fees, currency, GST & payment").

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Do your courses give university or academic credit?

No. NanoSchool courses, workshops and internships do not carry university or academic credit. You receive a verifiable digital certificate. If you want credit, check with your own institution whether it will recognise the certificate.

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Do you offer placement?

No. We don't offer placement or job guarantees. Some offerings include career guidance: advice on skills, profiles and next steps.

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How do I contact NanoSchool?

Email [email protected] or message us on WhatsApp at +91 99581 61117.

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Live workshops

What is a live workshop?

A short, live online course led by a subject mentor. You attend the sessions in real time, ask questions, and get the session recordings and a certificate afterwards.

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How do I find upcoming workshops?

Open Workshops in the top menu. A red "LIVE" tag shows when registration is open for at least one workshop. Each workshop page lists its dates, schedule, mentor, fees and registration deadline.

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How do I register?

Choose your workshop, pick your category (Student, PhD/Researcher, Faculty or Industry Professional), fill in the registration form and pay online. A confirmation email follows.

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When does registration close?

Registration usually closes on the workshop's start date, around 4 PM IST. The exact deadline is on each workshop page.

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Where do the sessions take place?

Online. Joining details are e-mailed to registered participants before the workshop starts.

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What do I need to attend?

A laptop or phone with a stable internet connection and a current web browser. Some hands-on workshops list software to install in advance; that's mentioned on the workshop page.

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Can I ask the mentor questions?

Yes. Live workshops are mentor-led, and every session has time for questions.

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I missed a session. What now?

Session recordings are shared with all registered participants, so you can catch up.

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How long can I watch the workshop recordings?

Registered participants keep access to the recordings for 12 months.

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I can't attend because of something unexpected. Can I move to a later date?

Yes. If you can't attend because of unforeseen circumstances, we can move you to the next available session. Write to [email protected] before the workshop starts.

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What if NanoSchool postpones or cancels a workshop?

You get a full refund, or, if you prefer, your fee moves to the next workshop.

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Can I buy a workshop recording without attending live?

Yes. Recordings of past workshops are sold as recorded products and can be bought at any time from the workshop or recordings pages.

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Recorded programs & short courses

What are recorded programs and short courses?

Self-paced courses made of recorded video lessons. Start any time and learn at your own pace.

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How much does a short course cost?

Recorded short courses are ₹299 in India (GST included) or US$25 internationally. The certificate is included.

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Are any courses free?

No. We no longer offer free courses. Short courses are priced at ₹299 / US$25 with the certificate included.

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How long do I have access?

12 months from the date you register.

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Is there a fixed start date?

No. Recorded programs start the moment your payment is confirmed, and you can begin straight away.

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Can I ask questions while I study?

Yes. Ask the mentor about the course content through your course, and write to [email protected] for anything else.

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Can I extend my access?

Yes, with prior approval. Write to [email protected] before your access ends.

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Can I switch to a different course?

Yes, with prior approval. Write to [email protected].

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Do recorded programs include live sessions or mentor calls?

No. Recorded programs are video-only and self-paced. If you want live teaching, choose a workshop.

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Fees, currency, GST & payment

Do Indian prices include GST?

Yes. All Indian (INR) prices include GST, and you receive a GST invoice.

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Which currency will I pay in?

Learners in India pay in Indian rupees. Learners elsewhere pay in US dollars. Use the ₹ INR / $ USD switch at the top of the site to see your price.

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I see euro or pound prices too. Are those what I'll pay?

No. Euro, pound, dirham, Singapore, Australian and Canadian dollar figures are approximate conversions shown for convenience, using daily reference rates. You're charged in US dollars.

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How can I pay from India?

Online through Razorpay: UPI, debit and credit cards, net banking and wallets.

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How can I pay from outside India?

By international debit or credit card through Razorpay, or by bank transfer in your own currency. Local accounts are available for USD, GBP, EUR, CAD, AUD and DKK, plus an international SWIFT wire. All account details are on the International Payments page. Pay only to the beneficiary IT Break Com Pvt Ltd.

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Who pays bank or card charges on international payments?

The buyer pays their own bank or card charges.

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My payment went through but I got no confirmation.

Check your spam folder first. If there's nothing there, email [email protected] or WhatsApp +91 99581 61117 with your name, the course name and the payment reference, and we'll sort it out.

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I paid the wrong fee, or paid by mistake.

Contact us. Payments made by mistake or at the wrong fee are refunded in full.

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Do you have discounts?

Yes: team and institution seat discounts, Live Workshop Passes, membership plans and referral codes. Current offers are shown on the site with a real end date. Discounts and coupons can't be combined with each other.

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Refunds

Can I get a refund?

Yes, depending on when you ask:

  • Within 3 days of payment, before the workshop or program is delivered: full refund.
  • After 3 days, before delivery: refund minus 10% of the fee.
  • After delivery (sessions held or access given), or if you don't attend: no refund.
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Why is 10% deducted after 3 days?

That 10% covers the charges NanoSchool pays to payment platforms (Razorpay, PayPal) and banks to receive and transfer your payment.

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What counts as "delivered"?

A workshop is delivered once its sessions have been held. A recorded program or course is delivered once access has been given to you.

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I registered but couldn't attend. Can I get a refund?

A no-show isn't refunded. You can still watch the session recordings, which are shared with all registered participants. If something unexpected stops you attending, ask us to move you to the next available session.

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How long does a refund take?

Approved refunds go back to your original payment method within 10 business days.

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How do I ask for a refund?

Email [email protected] with your name, the course or workshop and the payment reference. The full rules are on the Return, Refund & Cancellation Policy page.

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Are memberships and passes refundable?

Only within 3 days of purchase, and only if no content has been accessed (membership) or no workshop credit has been used (pass). After that, no refund.

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Certificates

Will I get a certificate?

Yes. You get a digital certificate when you complete a workshop, program or course.

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Is the certificate printed or posted?

No. Certificates are digital only. We don't send printed certificates, mark sheets, books or kits.

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Can someone verify my certificate?

Yes. Every certificate has a unique certificate ID. Anyone can check it with "Verify a certificate" in the quick bar at the top of the site.

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Whose name goes on the certificate?

The registered learner's name, exactly as it appears on the account. Certificates are issued only to the person who registered and completed the course. Check the spelling of your name when you register.

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When will I receive it?

Your certificate is issued after you complete the course or attend the workshop.

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Can I add the certificate to LinkedIn?

Yes. Add it under "Licenses & certifications" on your LinkedIn profile, using your certificate ID so others can verify it.

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Is the certificate accredited, or does it carry credit?

It is a NanoSchool certificate of completion. It does not carry university or academic credit.

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Membership & Live Workshop Passes

What membership plans are there?

Three recorded-learning plans:

  • Explorer, 3 months, ₹1,499 / US$39: all recorded short courses.
  • Scholar, 12 months, ₹3,999 / US$99: all short courses, plus 1 recorded program of your choice (yours to keep) and 10% off other recorded programs and recordings.
  • Pro, 12 months, ₹7,999 / US$199: all short courses, plus 3 recorded programs or recordings of your choice (yours to keep), 15% off others, and priority email support.
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Do memberships include live workshops?

No. Live workshops come as Live Workshop Passes: 3, 5 or 10 workshops to use within 12 months, priced by category (Student, PhD/Researcher, Faculty, Industry Professional). See the Membership page for prices.

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When does my membership start?

On the payment date. Access to recorded courses starts automatically.

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How do I use a Live Workshop Pass?

From your dashboard, pick any workshop that's open now or any future workshop within your 12 months, as long as its fee for your category is within your pass's price range. If a workshop costs more for your category, you pay the difference.

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Do I keep access after my membership ends?

Short-course access ends with the plan. Programs or recordings you chose as part of Scholar or Pro stay in your account.

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Does it renew automatically?

No. We remind you 7 days before it expires and you decide whether to renew.

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Can I share my membership or pass?

No. Each one is for one named person. Sharing logins can lead to suspension without a refund.

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What if I miss a workshop booked with a pass?

A no-show uses up the credit. If NanoSchool postpones or cancels the workshop, the credit is returned to you.

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Referral

How does the referral programme work?

Give 10%, get 10%. Your friend gets 10% off with your personal code. Once their refund window has passed, you earn 10% of what they paid as NanoSchool credit.

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Where do I find my code?

In your learner dashboard under Refer & earn, together with your share link, your referrals and your credit balance.

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Is the rate different for campus ambassadors and mentors?

Yes. Approved campus ambassadors and NanoSchool mentors earn 15%. Learners earn 10%.

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Can I take my referral earnings as cash?

No. Referral earnings are NanoSchool credit, and that's the same for everyone. Only in exceptional cases, and only with the MD's prior written approval, can credit be converted into cash. To ask, email [email protected].

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How do I use my credit?

Your earned credit appears as a personal coupon code in your dashboard. Apply it at checkout on any program, workshop or recording.

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Are there limits?

Yes. Credit expires 12 months after it's earned. You can earn up to 5 referral credits a month. Self-referrals don't count. Credit can't be combined with team discounts or other coupons. If your friend gets a refund, the credit is reversed. The full terms are on the Referral Policy page.

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Internships

Do you offer internships?

Yes. Online research internships in areas such as AI, biotechnology and nanotechnology, with 4-, 6- and 8-week options.

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Who can apply?

Undergraduate, postgraduate and PhD students.

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Are internships online or on-site?
How do I apply?

Apply first, and don't pay yet. Fill in the application form on the Internship page. We review it and tell you the decision within 10 days of applying. If you're selected, you pay the fee then.

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What does an internship cost?

4 weeks ₹5,499 · 6 weeks ₹6,899 · 8 weeks ₹9,989, all including GST. International applicants, please contact us.

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Will I get a certificate, and does it count for credit?

You get a digital internship certificate signed by your internship manager. It does not carry university or academic credit.

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Can I cancel after paying for an internship?

Cancellations and refunds for internships follow our Return, Refund & Cancellation Policy.

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Institutions & teams

Can my college, university or company enrol a group?

Yes. Seat discounts apply to the listed fee (same in INR and USD):

  • 5–9 seats: 10% off
  • 10–24 seats: 20% off
  • 25–49 seats: 25% off
  • 50–99 seats: 30% off
  • 100+ seats, government or multiple programs: custom quote
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What else do institutions get?

From 10 seats: one admin contact, a progress and completion report per learner, a consolidated GST invoice or PO billing, and a certificate list for your institution. From 25 seats: a private live Q&A with the mentor. From 100 seats: custom cohort dates and a co-branded certificate (subject to approval).

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How do we get a quote?

Use "Request a quote" under For institutions and teams on the Programs page. We reply within 1 working day.

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Account, dashboard & technical

How do I log in?

Click Log In at the top of the site. If you open your dashboard or enrolments while logged out, you'll be taken to the login page and returned to the same page after you sign in.

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Where do I see my courses?

In My dashboard (quick bar at the top): your enrolments, recordings, certificates, referral code and credit.

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I forgot my password.

Use "Forgot password" on the login page. If the reset email doesn't arrive, check spam, then contact [email protected].

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Which devices work?

Any recent laptop, tablet or phone with an up-to-date browser (Chrome, Edge, Firefox or Safari) and a stable internet connection.

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Can I change the name on my account?

Yes. Email [email protected] before your certificate is issued, because certificates use the name on your account.

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Mentors

How do I become a NanoSchool mentor?

Apply through the mentor application on the Mentors page. Our team reviews every application and contacts shortlisted mentors.

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When are mentors paid?

Within 15 days after the event.

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Do mentors earn from referrals?

Yes. Mentors earn 15% referral credit on the same terms as everyone else: credit only, with cash conversion only by the MD's prior written approval.

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Still have a question?

E-mail [email protected] or WhatsApp +91 99581 61117. NanoSchool is operated by IT Break Com Pvt Ltd.

NSTC — NanoSchoolDelivered by IT Break Com Pvt. Ltd., New Delhi NCR, India. Training learners since 2006.
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