Help centre
Frequently asked questions
Answers about workshops, recorded programs, fees and GST, refunds, certificates, membership, referral, internships and your account. 85 questions, kept up to date.
No question matches that. Write to [email protected] or WhatsApp +91 99581 61117.
About NanoSchool
What is NanoSchool?
NanoSchool is an online learning platform for science and technology. We run live, mentor-led workshops and self-paced recorded programs in artificial intelligence, biotechnology, nanotechnology and related fields, for students, researchers, faculty and industry professionals.
Link to this answerWho runs NanoSchool?
NanoSchool is operated by IT Break Com Pvt Ltd, India.
Link to this answerWhat's the difference between a workshop and a program?
Workshops are live and taught by a mentor in real time, with Q&A. Programs and short courses are recorded video lessons you watch at your own pace, any time.
Link to this answerWhich subjects do you cover?
Mainly artificial intelligence, biotechnology and nanotechnology, plus related areas such as scientific and technical writing and environment, health & safety. Browse everything by area on the Programs page.
Link to this answerWho are your courses for?
Undergraduate and postgraduate students, PhD scholars and researchers, faculty members and working professionals. Each workshop page shows the fee for each of these categories.
Link to this answerIs NanoSchool open to learners outside India?
Yes. International learners see prices in US dollars and can pay by international card or bank transfer in their own currency (see "Fees, currency, GST & payment").
Link to this answerDo your courses give university or academic credit?
No. NanoSchool courses, workshops and internships do not carry university or academic credit. You receive a verifiable digital certificate. If you want credit, check with your own institution whether it will recognise the certificate.
Link to this answerDo you offer placement?
No. We don't offer placement or job guarantees. Some offerings include career guidance: advice on skills, profiles and next steps.
Link to this answerHow do I contact NanoSchool?
Email [email protected] or message us on WhatsApp at +91 99581 61117.
Link to this answerLive workshops
What is a live workshop?
A short, live online course led by a subject mentor. You attend the sessions in real time, ask questions, and get the session recordings and a certificate afterwards.
Link to this answerHow do I find upcoming workshops?
Open Workshops in the top menu. A red "LIVE" tag shows when registration is open for at least one workshop. Each workshop page lists its dates, schedule, mentor, fees and registration deadline.
Link to this answerHow do I register?
Choose your workshop, pick your category (Student, PhD/Researcher, Faculty or Industry Professional), fill in the registration form and pay online. A confirmation email follows.
Link to this answerWhen does registration close?
Registration usually closes on the workshop's start date, around 4 PM IST. The exact deadline is on each workshop page.
Link to this answerWhere do the sessions take place?
Online. Joining details are e-mailed to registered participants before the workshop starts.
Link to this answerWhat do I need to attend?
A laptop or phone with a stable internet connection and a current web browser. Some hands-on workshops list software to install in advance; that's mentioned on the workshop page.
Link to this answerCan I ask the mentor questions?
Yes. Live workshops are mentor-led, and every session has time for questions.
Link to this answerI missed a session. What now?
Session recordings are shared with all registered participants, so you can catch up.
Link to this answerHow long can I watch the workshop recordings?
Registered participants keep access to the recordings for 12 months.
Link to this answerI can't attend because of something unexpected. Can I move to a later date?
Yes. If you can't attend because of unforeseen circumstances, we can move you to the next available session. Write to [email protected] before the workshop starts.
Link to this answerWhat if NanoSchool postpones or cancels a workshop?
You get a full refund, or, if you prefer, your fee moves to the next workshop.
Link to this answerCan I buy a workshop recording without attending live?
Yes. Recordings of past workshops are sold as recorded products and can be bought at any time from the workshop or recordings pages.
Link to this answerRecorded programs & short courses
What are recorded programs and short courses?
Self-paced courses made of recorded video lessons. Start any time and learn at your own pace.
Link to this answerHow much does a short course cost?
Recorded short courses are ₹299 in India (GST included) or US$25 internationally. The certificate is included.
Link to this answerAre any courses free?
No. We no longer offer free courses. Short courses are priced at ₹299 / US$25 with the certificate included.
Link to this answerHow long do I have access?
12 months from the date you register.
Link to this answerIs there a fixed start date?
No. Recorded programs start the moment your payment is confirmed, and you can begin straight away.
Link to this answerCan I ask questions while I study?
Yes. Ask the mentor about the course content through your course, and write to [email protected] for anything else.
Link to this answerCan I extend my access?
Yes, with prior approval. Write to [email protected] before your access ends.
Link to this answerCan I switch to a different course?
Yes, with prior approval. Write to [email protected].
Link to this answerDo recorded programs include live sessions or mentor calls?
No. Recorded programs are video-only and self-paced. If you want live teaching, choose a workshop.
Link to this answerFees, currency, GST & payment
Do Indian prices include GST?
Yes. All Indian (INR) prices include GST, and you receive a GST invoice.
Link to this answerWhich currency will I pay in?
Learners in India pay in Indian rupees. Learners elsewhere pay in US dollars. Use the ₹ INR / $ USD switch at the top of the site to see your price.
Link to this answerI see euro or pound prices too. Are those what I'll pay?
No. Euro, pound, dirham, Singapore, Australian and Canadian dollar figures are approximate conversions shown for convenience, using daily reference rates. You're charged in US dollars.
Link to this answerHow can I pay from India?
Online through Razorpay: UPI, debit and credit cards, net banking and wallets.
Link to this answerHow can I pay from outside India?
By international debit or credit card through Razorpay, or by bank transfer in your own currency. Local accounts are available for USD, GBP, EUR, CAD, AUD and DKK, plus an international SWIFT wire. All account details are on the International Payments page. Pay only to the beneficiary IT Break Com Pvt Ltd.
Link to this answerWho pays bank or card charges on international payments?
The buyer pays their own bank or card charges.
Link to this answerMy payment went through but I got no confirmation.
Check your spam folder first. If there's nothing there, email [email protected] or WhatsApp +91 99581 61117 with your name, the course name and the payment reference, and we'll sort it out.
Link to this answerI paid the wrong fee, or paid by mistake.
Contact us. Payments made by mistake or at the wrong fee are refunded in full.
Link to this answerDo you have discounts?
Yes: team and institution seat discounts, Live Workshop Passes, membership plans and referral codes. Current offers are shown on the site with a real end date. Discounts and coupons can't be combined with each other.
Link to this answerRefunds
Can I get a refund?
Yes, depending on when you ask:
- Within 3 days of payment, before the workshop or program is delivered: full refund.
- After 3 days, before delivery: refund minus 10% of the fee.
- After delivery (sessions held or access given), or if you don't attend: no refund.
Why is 10% deducted after 3 days?
That 10% covers the charges NanoSchool pays to payment platforms (Razorpay, PayPal) and banks to receive and transfer your payment.
Link to this answerWhat counts as "delivered"?
A workshop is delivered once its sessions have been held. A recorded program or course is delivered once access has been given to you.
Link to this answerI registered but couldn't attend. Can I get a refund?
A no-show isn't refunded. You can still watch the session recordings, which are shared with all registered participants. If something unexpected stops you attending, ask us to move you to the next available session.
Link to this answerHow long does a refund take?
Approved refunds go back to your original payment method within 10 business days.
Link to this answerHow do I ask for a refund?
Email [email protected] with your name, the course or workshop and the payment reference. The full rules are on the Return, Refund & Cancellation Policy page.
Link to this answerAre memberships and passes refundable?
Only within 3 days of purchase, and only if no content has been accessed (membership) or no workshop credit has been used (pass). After that, no refund.
Link to this answerCertificates
Will I get a certificate?
Yes. You get a digital certificate when you complete a workshop, program or course.
Link to this answerIs the certificate printed or posted?
No. Certificates are digital only. We don't send printed certificates, mark sheets, books or kits.
Link to this answerCan someone verify my certificate?
Yes. Every certificate has a unique certificate ID. Anyone can check it with "Verify a certificate" in the quick bar at the top of the site.
Link to this answerWhose name goes on the certificate?
The registered learner's name, exactly as it appears on the account. Certificates are issued only to the person who registered and completed the course. Check the spelling of your name when you register.
Link to this answerWhen will I receive it?
Your certificate is issued after you complete the course or attend the workshop.
Link to this answerCan I add the certificate to LinkedIn?
Yes. Add it under "Licenses & certifications" on your LinkedIn profile, using your certificate ID so others can verify it.
Link to this answerIs the certificate accredited, or does it carry credit?
It is a NanoSchool certificate of completion. It does not carry university or academic credit.
Link to this answerMembership & Live Workshop Passes
What membership plans are there?
Three recorded-learning plans:
- Explorer, 3 months, ₹1,499 / US$39: all recorded short courses.
- Scholar, 12 months, ₹3,999 / US$99: all short courses, plus 1 recorded program of your choice (yours to keep) and 10% off other recorded programs and recordings.
- Pro, 12 months, ₹7,999 / US$199: all short courses, plus 3 recorded programs or recordings of your choice (yours to keep), 15% off others, and priority email support.
Do memberships include live workshops?
No. Live workshops come as Live Workshop Passes: 3, 5 or 10 workshops to use within 12 months, priced by category (Student, PhD/Researcher, Faculty, Industry Professional). See the Membership page for prices.
Link to this answerWhen does my membership start?
On the payment date. Access to recorded courses starts automatically.
Link to this answerHow do I use a Live Workshop Pass?
From your dashboard, pick any workshop that's open now or any future workshop within your 12 months, as long as its fee for your category is within your pass's price range. If a workshop costs more for your category, you pay the difference.
Link to this answerDo I keep access after my membership ends?
Short-course access ends with the plan. Programs or recordings you chose as part of Scholar or Pro stay in your account.
Link to this answerDoes it renew automatically?
No. We remind you 7 days before it expires and you decide whether to renew.
Link to this answerWhat if I miss a workshop booked with a pass?
A no-show uses up the credit. If NanoSchool postpones or cancels the workshop, the credit is returned to you.
Link to this answerReferral
How does the referral programme work?
Give 10%, get 10%. Your friend gets 10% off with your personal code. Once their refund window has passed, you earn 10% of what they paid as NanoSchool credit.
Link to this answerWhere do I find my code?
In your learner dashboard under Refer & earn, together with your share link, your referrals and your credit balance.
Link to this answerIs the rate different for campus ambassadors and mentors?
Yes. Approved campus ambassadors and NanoSchool mentors earn 15%. Learners earn 10%.
Link to this answerCan I take my referral earnings as cash?
No. Referral earnings are NanoSchool credit, and that's the same for everyone. Only in exceptional cases, and only with the MD's prior written approval, can credit be converted into cash. To ask, email [email protected].
Link to this answerHow do I use my credit?
Your earned credit appears as a personal coupon code in your dashboard. Apply it at checkout on any program, workshop or recording.
Link to this answerAre there limits?
Yes. Credit expires 12 months after it's earned. You can earn up to 5 referral credits a month. Self-referrals don't count. Credit can't be combined with team discounts or other coupons. If your friend gets a refund, the credit is reversed. The full terms are on the Referral Policy page.
Link to this answerInternships
Do you offer internships?
Yes. Online research internships in areas such as AI, biotechnology and nanotechnology, with 4-, 6- and 8-week options.
Link to this answerWho can apply?
Undergraduate, postgraduate and PhD students.
Link to this answerAre internships online or on-site?
Online only.
Link to this answerHow do I apply?
Apply first, and don't pay yet. Fill in the application form on the Internship page. We review it and tell you the decision within 10 days of applying. If you're selected, you pay the fee then.
Link to this answerWhat does an internship cost?
4 weeks ₹5,499 · 6 weeks ₹6,899 · 8 weeks ₹9,989, all including GST. International applicants, please contact us.
Link to this answerWill I get a certificate, and does it count for credit?
You get a digital internship certificate signed by your internship manager. It does not carry university or academic credit.
Link to this answerCan I cancel after paying for an internship?
Cancellations and refunds for internships follow our Return, Refund & Cancellation Policy.
Link to this answerInstitutions & teams
Can my college, university or company enrol a group?
Yes. Seat discounts apply to the listed fee (same in INR and USD):
- 5–9 seats: 10% off
- 10–24 seats: 20% off
- 25–49 seats: 25% off
- 50–99 seats: 30% off
- 100+ seats, government or multiple programs: custom quote
What else do institutions get?
From 10 seats: one admin contact, a progress and completion report per learner, a consolidated GST invoice or PO billing, and a certificate list for your institution. From 25 seats: a private live Q&A with the mentor. From 100 seats: custom cohort dates and a co-branded certificate (subject to approval).
Link to this answerHow do we get a quote?
Use "Request a quote" under For institutions and teams on the Programs page. We reply within 1 working day.
Link to this answerAccount, dashboard & technical
How do I log in?
Click Log In at the top of the site. If you open your dashboard or enrolments while logged out, you'll be taken to the login page and returned to the same page after you sign in.
Link to this answerWhere do I see my courses?
In My dashboard (quick bar at the top): your enrolments, recordings, certificates, referral code and credit.
Link to this answerI forgot my password.
Use "Forgot password" on the login page. If the reset email doesn't arrive, check spam, then contact [email protected].
Link to this answerWhich devices work?
Any recent laptop, tablet or phone with an up-to-date browser (Chrome, Edge, Firefox or Safari) and a stable internet connection.
Link to this answerCan I change the name on my account?
Yes. Email [email protected] before your certificate is issued, because certificates use the name on your account.
Link to this answerMentors
How do I become a NanoSchool mentor?
Apply through the mentor application on the Mentors page. Our team reviews every application and contacts shortlisted mentors.
Link to this answerWhen are mentors paid?
Within 15 days after the event.
Link to this answerDo mentors earn from referrals?
Yes. Mentors earn 15% referral credit on the same terms as everyone else: credit only, with cash conversion only by the MD's prior written approval.
Link to this answerStill have a question?
E-mail [email protected] or WhatsApp +91 99581 61117. NanoSchool is operated by IT Break Com Pvt Ltd.
